Shipping & Returns
📦 Shipping Information
🚚 Flat Rate Nationwide Delivery
We offer affordable shipping across Pakistan at just Rs. 210, no matter where you are located.
✅ Trusted Courier Partners
Choose between two reliable courier services – Leopard Courier or TCS. Both are well-established, trusted courier companies with excellent track records for safe and timely deliveries. You can select the courier you trust most at checkout.
⏱️ Delivery Timeframe
Your order will be delivered within 3-5 business days:
- Major Cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, etc.) – 3 days
- Remote Areas – Up to 5 days maximum
📲 Tracking & Updates
Once your order is dispatched, you'll receive a tracking number to monitor your shipment every step of the way. We'll also send you timely reminders about your shipping status on your provided WhatsApp number.
📦 Safe & Secure Delivery
All packages are carefully packed to ensure your items arrive in perfect condition.
🔄 Easy Returns Process
Not satisfied with your purchase? No problem! You can request a return by contacting us on WhatsApp at +92 303 9649184
⏰ Return Window
Returns must be requested within 7 days of delivery
📋 How to Request a Return
Simply message us on WhatsApp with:
- 📸 A clear photo of the product
- ✍️ Brief explanation of why you're returning it (defect, not as expected, quality issue, etc.)
✅ What Happens Next
Once we receive your return request:
- We'll review your request and approve it
- Our team will guide you step-by-step via WhatsApp
- A courier will be arranged to collect the product from your location
- After we receive the item, your refund will be processed
🤝 Hassle-Free Experience
We're here to help! Our team will assist you throughout the entire return process to make it as smooth as possible.
📞 Contact Us
WhatsApp: +92 303 9649184
Website: MetroCart.pk